How to File a Complaint

Janette Martin is a Licensed Professional Counseling Associate practicing under the supervision of Alejandra Sanchez, LPC-Supervisor #79896. 6040 Surety Dr. El Paso, Texas 79905, alejandrasanchezlpc17@gmail.com, (915) 781-9900.

For additional support or to address any concerns, you can reach Janette Martin’s LPC-Supervisor at alejandrasanchezlpc17@gmail.com. If you have a complaint about the services provided; you may contact the Texas Behavioral Health Executive Council: call (800) 821-3205 to request the appropriate form or obtain more information. This number is for complaints only. Or you can mail complaints to:

Texas Behavioral Health Executive Council: Attn: Enforcement Division

George H.W. Bush State Office Bldg.

1801 Congress Ave., Ste. 7.300

Austin, TX 78701

Or email: enforcement at bhec.texas.gov

 

If you would like to submit a consumer complaint about mental health services, you can do so through the Texas Office of the Attorney General at the following link:

https://www.texasattorneygeneral.gov/consumer-protection